FAQs

Call Center FAQs

1. What are the service hours of your call center?

We offer services 365 X 24 X 7 days.

2. How many languages do you support?

We offer services 365 X 24 X 7 days.

3. What kind of clients do you work for?

We offer services 365 X 24 X 7 days.

4. How long have you been offering call center solutions?

We offer services 365 X 24 X 7 days.

5. Is there any training process underlined for your contact center agents?

We offer services 365 X 24 X 7 days.

6. Do you support any particular Live Chat software?

We offer services 365 X 24 X 7 days.

7. How do you take care of lost calls when the phone line is busy?

We offer services 365 X 24 X 7 days.

8. I have never outsourced, but want to give it a try. I am little apprehensive though

We offer services 365 X 24 X 7 days.

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    Priya S

    Their sales support services transformed our approach to clients. With streamlined processes and proactive strategies, our conversion rates have soared. Their team is knowledgeable, professional, and truly invested in our success. Partnering with them was one of the best decisions for our business.

    Rahul M

    Dial Reach delivered impactful marketing campaigns that expanded our audience and increased engagement. Their strategic and creative approach ensured we targeted the right customers effectively. The results have been outstanding, and we’re excited to continue working with such a talented team.

    Stephanie

    Stephanie

    Dial Reach’s call center services have revolutionized our customer interactions. Their agents are skilled, professional, and handle every inquiry with care, leaving our customers delighted. The positive feedback we’ve received since partnering with them speaks volumes about their exceptional quality.

    M. Anand

    M. Anand

    Tech issues are no longer a worry thanks to Dial Reach’s remote IT support. Their team is always available, resolving problems efficiently and keeping our systems running without interruptions. Their reliability and expertise have been invaluable to our business.

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    Adam Joe

    Dial Reach brought creativity and strategy to our marketing campaigns, helping us grow our brand and engage new customers. Their team’s expertise has been invaluable in delivering impressive results. We’re proud to have them as a partner in our success.

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    John Doe

    Our logistics operations have improved dramatically with Dial Reach’s trucking dispatch services. Their attention to detail and ability to deliver on time consistently sets them apart. They’ve become a trusted partner in helping us meet and exceed our clients’ expectations.